RESEARCH published on 11 Aug 2015

Assessing Transparency: A guide to disclosing information online

Public service media (PSM) are often seen as large organizations in which it is very difficult to keep track of what is going on. This opaqueness perceived by citizens and other stakeholders (governments, regulatory authorities, civil society organizations, etc.) is a barrier to their understanding of what public service media are and the value they deliver to society and citizens as individuals.

The goals of the Assessing Transparency project are threefold:

  • Identify transparency indicators for PSM
  • Develop an ad hoc methodology for assessing transparency
  • Build the case for transparency among EBU Members

In addition to this report, the Media Intelligence Service has produced an easy-to-use self-assessment tool for PSM organizations to analyse how they disclose information online.