Online Platforms (FAANGS)

Working with Members to facilitate partnerships with big tech to better serve audiences



Non-traditional competitors with new technologies and changing consumer behaviour are forcing public service broadcasters to rethink their traditional model. There is a growing need to understand and build stronger and more beneficial relationships with industry-leading third-party platforms and new media value chain players to ensure public service media (PSM) stay relevant in the new and changing media ecosystem.

Through a mandate from the Executive Board, our Digital Unit and the Digital Steering Committee are approaching FAANGS-related activities from two key avenues:

  • Strategic - through identifying contacts and establishing connections at the right level with FAANGS companies, the EBU is structuring discussions at the highest level with these third parties on a limited number of key issues that are of strategic importance for PSM. These conversations also allow the EBU to build knowledge and share insights and best practices, both at the strategic and productional level, to help EBU Members make informed decisions.
  • Tactical - helping Members to resolve a number of key editorial, production and content-related issues with platforms and third parties. This happens through direct dialogue with our Members and direct contact with the platforms, ensuring connections at the right level, aiming for improvements and tangible outcomes in key areas.

Kids and Online Platforms

Throughout the work done on the main FAANGS talks, there have been several intersections between the Kids community and the online platforms. Therefore, the EBU Kids and Young Audiences team and the Digital team saw the need to create a dedicated sub-group to manage this intersection. The focus is on the partnerships and distribution aspect of these platforms, noting that there is already a Social Media community that is looking after content strategies.

The key outcome of the community will be to exchange knowledge, best practice, raise issues and incidents, and tackle challenges together.

To join this community please contact Grace Zakka ( or you can request to join the Microsoft Team that we have set-up for this community here



09 OCTOBRE 2020
Panorama de la VOD chez les MSP

Panorama de la VOD chez les MSP Membres seulement

Présentation des plateformes VOD des MSP, abordant des enjeux comme la stratégie en matière de contenus,...

30 OCTOBRE 2019
Plateformes de streaming de musique et médias de service public

Plateformes de streaming de musique et médias de service public Membres seulement

La popularité croissante des plateformes appartenant à des tiers, notamment auprès des jeunes, oblige...

More resources

EBU Digital: Wrapping up 2020 and Looking Ahead to 2021

As we in the Digital Unit look to close up 2020 and reflect on some things that had a major impact, we asked some of our Members to reflect on what surprised them in 2020 and what they're looking forward to in 2021. You can read here about EBU Member thoughts and reflections on transformation, audiences, online platforms, diversity & inclusion, and most important the strength of PSM.

EBU Kids and Google Play Store Survey Report

Recently some EBU Members have voiced concerns over their kids/family applications being rejected from the Google Play store for various reasons. To understand if this is a wider issue, the EBU Media Digital team along with the Kids and Young Audiences team surveyed more Members. This document serves as a roadmap to tackle the issues raised by EBU Members.

EBU Kids and FAANGS Survey

The EBU Young Audiences and Digital teams collected various Members strategic priorities on FAANGS, specifically for the Kids/Youth brands. The survey serves to inform Members about how FAANGS are perceived throughout the network, as well as guide the EBU on how to better service Members on this topic. The data was collected over the summer of 2019 and the report was published in October 2019.

Rights in the New International Fiction Landscape

With the ever changing non-linear landscape, how can we compete with the big players when it comes to our Members online players? What are some best practices from around the network?

BBC, SVT, and NRK share their cases on how they prioritized their players for the new landscape, as well as sharp shorts from many more Members in the network.


Every month the EBU prepares a “FAANGS Update” for EBU Members who are involved in FAANGS discussions which summarizes the most pressing issues and topics that impact public service media and their relationship with platforms and social networks on an editorial, production, and strategic level. To receive this update, please contact the EBU’s Head of Digital, Ezra Eeman.

Incident Reporting

If you have a specific issue or incident with any of the online platforms (FAANGS), please fill out this form and we will get back to you with the necessary guidance or help. 



Ezra Eeman
Senior Manager Digital, Platforms and Transformation
+41 79 376 8758
Grace Zakka
Responsable de projet numérique
+41 22 717 2439