Online Platforms (FAANGS)

Working with Members to facilitate partnerships with big tech to better serve audiences



Non-traditional competitors with new technologies and changing consumer behaviour are forcing public service broadcasters to rethink their traditional model. There is a growing need to understand and build stronger and more beneficial relationships with industry-leading third-party platforms and new media value chain players to ensure public service media (PSM) stay relevant in the new and changing media ecosystem.

Through a mandate from the Executive Board, our Digital Unit and the Digital Steering Committee are approaching FAANGS related activities from two key avenues:

  • Strategic - Through identifying contacts and establishing connections at the right level with FAANGS companies, the EBU is structuring discussions at the highest level with these third parties on a limited number of key issues that are of strategic importance for PSM. These conversations also allow the EBU to build knowledge and share insights and best practices both at the strategic and productional level to help EBU Members make informed decisions.
  • Tactical - helping Members to resolve a number of key editorial, production and content related issues with platforms and third parties. This happens through direct dialogue with our Members and direct contact with the platforms, ensuring connections at the right level, aiming for improvements and tangible outcomes in key areas.


05 MARCH 2020
Gender Equality & PSM

Gender Equality & PSM Members Only

This report provides you with a fact-based panorama of key gender statistics related to public service...

30 OCTOBER 2019
Music Streaming Platforms and PSM

Music Streaming Platforms and PSM Members Only

The rising popularity of third-party platforms – a key gateway to young audiences – is redefining the...

More resources

EBU Kids and Google Play Store Survey Report

Recently some EBU Members have voiced concerns over their kids/family applications being rejected from the Google Play store for various reasons. To understand if this is a wider issue, the EBU Media Digital team along with the Kids and Young Audiences team surveyed more Members. This document serves as a roadmap to tackle the issues raised by EBU Members.

EBU Kids and FAANGS Survey

The EBU Young Audiences and Digital teams collected various Members strategic priorities on FAANGS, specifically for the Kids/Youth brands. The survey serves to inform Members about how FAANGS are perceived throughout the network, as well as guide the EBU on how to better service Members on this topic. The data was collected over the summer of 2019 and the report was published in October 2019.

Rights in the New International Fiction Landscape

With the ever changing non-linear landscape, how can we compete with the big players when it comes to our Members online players? What are some best practices from around the network?

BBC, SVT, and NRK share their cases on how they prioritized their players for the new landscape, as well as sharp shorts from many more Members in the network.


Every month the EBU prepares a “FAANGS Update” for EBU Members who are involved in FAANGS discussions which summarizes the most pressing issues and topics that impact public service media and their relationship with platforms and social networks on an editorial, production, and strategic level. To receive this update, please contact the EBU’s Head of Digital, Ezra Eeman.

Incident Reporting

If you have a specific issue or incident with any of the online platforms (FAANGS), please fill out this form and we will get back to you with the necessary guidance or help. 


Contact detail

Ezra Eeman
Head of Digital Media
+41 79 376 8758