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Challenging assumptions: are we really user-centric? - Part 1

11 juin 2026

(audio only)

Workshop

Challenging assumptions: are we really user-centric? - Part 1

Presentations

Inside AAVA: AI Audience Validation Assistant
Moazam Sohotra, AI & Innovation Coordinator, ZWART, NPO

Chats on chats on chatbots: understanding user needs to optimize chatbot design
Biz Bond, Research Manager - Audience Map, BBC