Booking terms and conditions

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Rules for registration and payment

Course overview

Each course is described by its objectives, content, target audience, trainer, dates, time, duration, application deadline and course fee (if any). The programme may be modified as necessary.


Registration is a contractual obligation. If the cost of the course is to be borne by your organization, please make sure that the person in charge of training within your organization has approved your registration.

Registrations are accepted in the order they are received and are subject to availability.

Once you have submitted your registration form, you will receive acknowledgment of submission by email. Formal confirmation with all the details of the course is sent by email in due time.


Participants are expected to attend the whole of the course and to arrive punctually.

Registration fee (if any)

Prices are indicated on the course overviews and are exempt from tax.

Payment(when applicable)

The invoice for the total fee for all participants will be sent to your company by post, unless otherwise specified under 'Invoicing Address' (see in the Registration form the section titled 'Contact Information').

Payment is due upon receipt of the invoice by bank transfer or by credit card if this payment method is proposed.

Cancellation and Refunds

a. Cancellation of the booking by the participant and refunds

Registration fees cannot be refunded. However, your organization may send an alternative delegate.

b. Cancellation of a course by EBU Academy

EBU Academy will make every effort not to cancel a course at short notice. However, should unforeseen circumstances make it unavoidable, EBU Academy reserves the right to cancel the course prior to the starting date.

In the event of a cancellation by EBU Academy, participants will be notified and any course fee paid will be refunded in full. EBU Academy cannot be held liable for any travel expenses, other expenses or any consequential loss arising from such a cancellation.

Ordering tailored training

EBU Academy has years of experience creating tailored training to meet the specific needs of broadcasters. We help you understand the challenges that your media organization is facing, and give you the tools to create concrete solutions.

Our tailored training are ideal for groups of 15 to 25 professionals and are typically held on site at your organization. The training aims to:

  • encourage knowledge sharing,
  • advance interdepartmental collaborations with digital workflows and cross-media content, and
  • boost team creativity on new or ongoing projects.

Any of our Master Classes can be customized to suit your needs, focusing on specific areas you feel will benefit you the most. See past examples of Tailored Training on the Academy Courses page.

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