STRATEGIC GUIDES published on 15 Jun 2020

COVID-19 Impact on Digital Transformation for Public Service Media

We believe the COVID-19 crisis will significantly accelerate the shift to digital in many areas of life and work. Understanding the full impact for Members is complex, but doing so will help decision-making in the post-COVID recovery period, for there are major opportunities to leverage if organizations are ready to act.

This report brings you early insights on the impact the ongoing crisis will have on digital transformation for EBU Members. The research and analysis are a result of a specially convened COVID-19 roundtable and wider discussions with the DTI community.

The report is organized around four key topics:

  • Impact on priorities
  • Impact on work
  • Impact on culture
  • Impact on opportunities

The research is ongoing. If you would like to join the conversation, please contact us at