Vision2020 - Involve, Inspire and Innovate

One year ago, we launched Phase Two of VISION2020 to assess our services against the major developments impacting the membership. The objective was to evaluate whether the organization and the services we offer meet current needs and expectations and if we are properly prepared to embrace what is still to come.

Based on feedback from Members, staff and customers, we developed a new Vision & Mission Statement, which the Assembly also approved in June 2014

These statements reflect our purpose and intentions, and should help our staff to understand not only the purpose of the EBU but to make consistent everyday decisions.

In parallel we have also defined a new set of EBU internal values for staff and managers (Respect & Recognition, Accountability & Responsibility, Team Spirit & Achievement, Service & Solutions, Creativity & Innovation).

These values form part of the EBU performance appraisal system. The Vision, Mission and Values drive the EBU.