COVID-19 Report and public resources


2020 has been a year like no other – public service media (PSM) has had to respond with extraordinary speed to the challenges posed by the COVID-19 pandemic. Internally that was difficult enough as media organizations had to work out how to reorganize newsrooms and productions for social distancing, as well as manage the cancellation of sport and cultural events and keep all staff safe.

But, as the world went into lockdown, EBU Members also acted with incredible agility and ingenuity to ensure that audiences were educated, entertained and - most importantly - kept informed as we all adjusted to a seismic change in the way we live, learn, do business and connect with each other.

This report shows how our Members have responded to the pandemic and helped meet the insatiable demand for content brought about by the lockdown. Our Members have been uniquely placed to deliver the trusted news, informed analysis, educational resources and high-quality entertainment that the audience has required in recent months. And the lessons they have learnt through this experience will undoubtedly shape them for years to come.

In this report, we’ve captured just some of our Members’ many initiatives to provide inspiration to others and highlight exactly why independent, well-funded public service media is as essential now as it has ever been in its nearly 100-year history.

 Find out more in our COVID-19 Report

 Discover more research and datasets on the PSM response during the COVID-19


The EBU has assembled some learnings on the operational consequences of the coronavirus (COVID-19) pandemic and is sharing experience from Members.

This section also proposes recommendations from other organizations and useful links.

EBU Members need to login to access those resources and links below.

Contact detail

Vanessa O’Connor
Director of Member Relations and Communications

+41 79 545 1310